SHIPPING & RETURNS
Free standard shipping for retail orders over $49 when placed on our website www.nisim.com.au.
For orders below $49.00 freight, standard shipping of $10 applies.
Express post delivery is available for all orders for $15.
Return & Exchange Policy
Please keep your original receipt as proof of purchase.
All returns must be in original condition, unopened and unused.
If the product does not agree with you, the returned product must be less than 20% used upon return to us and within 21 days of delivery.
For all Returns
Call Head Office on1300 768 433 to approve return before sending back.
Returns must be made within 21 days of delivery and is at the cost of the customer.
It is the customer’s responsibility to retrieve any items that Nisim Australia deem to be in unacceptable condition (unless faulty) or outside of the mentioned time frame.
Nisim Australia takes no responsibility for lost items when sending returns, so we suggest that you send them via registered post.
Please note: all returns are at your own discretion, Nisim Australia will not pay for your return.
1. Upon approval, Head Office will issue your return with a reference number.
2. Attach a copy of your invoice with the reference number into the parcel.
3. Include brief details of return.
4. Send to:
Attn: NYX Pty Ltd (Returns)
653 Forest Road
Bexley South NSW 2207
5. Once we have received the returned product/s and it has been assessed as acceptable, either an exchange can be processed or a refund will be issued.